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Workspace (Account) Settings

Overseeing billing, administering users, selecting language preferences, enhancing your plan, and adjusting the number of paid seats.

Updated over 2 weeks ago

Who can do it: Admins

To access Workspace Settings, click on your avatar at the bottom left corner of the dashboard.


Workspace

Available on all plans:

  • Change your workspace name

  • Select default Spaces for new members

  • View and manage your subscription plan

  • Enable/disable the preview animation for embedded videos

Available on Business and Enterprise plans:


Billing

  • Review your payment method

  • Update the bank card details

  • Add/change billing email address

  • View invoice history

  • Download invoices

Users


How to switch between workspaces

If you belong to multiple workspaces (accounts) within Guidde, you have the ability to 'Switch' between them using the left-side panel on your dashboard.

How to delete my workspace?

Workspace deletion does not cancel your active subscription.
To stop further renewals, please cancel your subscription in settings.

To initiate the removal of all your data from Guidde systems, please notify the Guidde Support team, and we will handle your request within a 48-hour timeframe.

What happens to my content when the workspace is deleted?

Upon submitting a workspace deletion request, all of your content will be thoroughly removed from Guidde.

To safeguard your videos before proceeding with the deletion, kindly utilize any of the export options available.

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