Skip to main content
All CollectionsAdministration and BillingUser Management
User roles
User roles

This article explains the specific permissions and actions available to each user role

Updated over a week ago

System role

Administrative tasks

Content management

Content creation

Viewing & Sharing

Admin

  • Billing
    ​

  • Workspace (Account) settings
    ​

  • User management (invite, assign new user roles)
    ​

  • Control the Dictionary
    ​

  • Set up integrations

  • Control over the Brand Kit
    ​

  • View and edit private videos
    ​

  • Can delete any video within the workspace
    ​

  • Access to Content Insights, Analytics and Activity Feed

  • Full access

  • Full access to all videos created within the workspace, including private ones
    ​

  • Export

Content Manager

N/A

  • Review and edit all videos within their workspace
    ​

  • Control over the Brand Kit
    ​

  • View & edit private videos
    ​

  • Content Insights/analytics
    ​

  • Delete any video within the workspace
    ​

  • Activity feed

  • Full access to content creation (capture, edit)

  • Content manager has access to view all videos within the workspace
    ​

  • Export

Creator

N/A

  • Can manage only the videos they created/own and those shared with them specifically

  • Can create their own videos, edit them and upload videos
    ​
    ​

  • Can view their own videos and guides that have been shared with them.
    ​

  • Can export only guides they own

Viewer

N/A

N/A

  • No access to content creation
    ​

  • Can search for the videos and view guides that have been explicitly shared with them.

  • Can view content specifically shared with them

Manage user roles for your Workspace

1. Go to 'Workspace Settings'.

2. Navigate to the 'Users' tab.

3. Click the pencil icon to modify a user.

4. Choose the desired role.

5. Click 'Set' to save the changes.
​


Auto-set new users as Viewers

Available on: Enterprise plan

This functionality offers improved control over user roles during onboarding, allowing you to manage permissions and exercise tighter oversight of license usage within your organization.
​

📌 To auto-set new users as Viewers:
1. Access Workspace Settings > Privacy Settings

2. Enable the toggle for "Auto-set New Users as Viewers" and then click 'Update'.
​


When enabled, any new users invited to your workspace will be given the “Viewer” role by default, instead of the “Creator” role.
​
📌 All user roles are available across all of Guidde's plans.
📌 If you're can not update a user's role from Viewer, check if your subscription has an available paid seat for them.

Reassigning the Last Admin Role

When you are the last administrator in the workspace and need to change roles, you must first reassign the admin role to another team member. This ensures continuous administrative coverage for your workspace.

To reassign the last admin role:

  1. Go to 'Workspace Settings'.

  2. Navigate to the 'Users' tab.

  3. Click the pencil icon to modify your role.

  4. The system will detect you are the last admin and show a reassignment prompt.

  5. Select a new administrator from the dropdown list of eligible team members.

  6. Click 'Confirm' to complete the transition.

📌 You cannot change your role until you've selected a new administrator.

📌 If there are no eligible team members available, you'll need to invite a new member or maintain your current admin status.

📌 The dropdown will only show active team members (excluding yourself).

This process helps maintain secure workspace management by preventing situations where a workspace is left without administrative oversight.
​

Related Articles
Activity Feed
Workspace (Account) Settings
Workspace (Account)
How to create multiple brand kits
Invite users to Workspace
Did this answer your question?