| Channels | Folders |
Purpose | Manage content and share guiddes across teams. | Organize guiddes within a Channel. |
Visibility | Admin controls who can access the guiddes.
Content Managers have visibility and control across all Channels. | Inherits visibility from the parent Channel. |
Flexibility | A guidde can be in multiple Channels. | A guidde can be in one Folder per Channel. |
Use Case | Segment content by team, department, etc. | Organize by topic, project phase, or type. |
Channels and Folders: Overview
You can click the star icon to pin your most important or frequently visited Channels. Pinned Channels will appear at the top, making them quick and easy to find.
At the bottom of each channel card, you can see how many members and guiddes it includes for quick reference.
Folders
Folders within each Channel help you organize guiddes by topic, project, date, or content type, so you can keep them organized and easy to find.
Enter Channels and open Folders on the top left to view or manage your folders. Use the arrow in the top-left corner to expand or collapse this panel.
Folders in your channel appear on the left and above your videos for quick and easy access.
Create a New Channel
1. From your Guidde homepage, open the "Channels" section in the left sidebar.
In the Channels Library you'll find three tabs:
My Channels shows all the channels you’re part of.
Favorites displays channels you’ve starred and saved for quick access.
Discover lets you explore all channels in your organization available for you to join.
2. Create a new Channel by clicking "New Channel" on the top-right corner of the Channels page.
3. In the setup modal, enter a title that clearly represents the channel’s purpose to make it easy to find. You can also add a description below (note it'll be visible on the channel card).
For example: Name a process, a team, or an area of responsibility, similar to how a TV channel focuses on a specific type of content.
4. Choose a color from your Brand Kit or select a gradient for your channel card. This helps you quickly distinguish channels and makes them easily recognizable to viewers. You can preview the channel card in real time on the right to see how it will appear.
5. Set your channel’s Visibility in the visibility settings.
Private: Members can join and access the Channels by invitation only. It won’t appear in search, and others can’t request to join.
Restricted: Anyone in your organization can view, invite and join this Channel.
6. Click "Update" at the bottom, to finalize and publish your new channel.
Manage Settings, Members and Folders
Inside your channel, you can manage members, add guiddes, and adjust settings.
1. Add Guides: Click Add Guides either from the upper-right corner, or in the center of an empty channel.
2. Mark the guiddes you want to add, and click Insert.
3. To access More Actions, click the button in the upper-right corner. From the opened menu, you can:
Edit channel
Mark or unmark as favorite (star)
Delete the channel
Managing Members
1. In your Channel, click "More Actions" + "Manage Members" in the upper-right, or "Invite Members" in the center of an empty channel.
From here, you can add, remove, or edit members’ access levels in your channel. You can also see who currently has access and their access level.
2. Add a new member by typing in their email in the designated area.
3. Assign an access level to each added member:
Owner: Full access. Can create and delete Channels and resources, invite members, and manage their permissions.
Collaborator: Can organize channels’ and folders’ structure by adding or removing videos.
Viewer: Read-only access. Can view Channel content, cannot make changes.
Note: Owner and Collaborator roles on a channel do not grant editing rights to the videos/documents themselves, unless a user has the required access level in the workspace settings.
4. From here, you can also remove member's access to a channel if needed.
Once you’ve added the member’s email and access level, you can optionally include a message with your invitation.
5. When you're ready, click send.
6. A confirmation popup will appear, letting you know the access has been updated.
Your recipient will receive an invitation email and become a viewer of the channel once they accept.
7. You can also copy the channel link from the bottom-left of the setup menu and share it however you like.
You can:
Invite internal viewers to existing Channels.
Invite external viewers to your Channels.
Edit Your Channel
To update a Channel's name or description, add members, or modify member roles.
1. Click "More Actions" in the top-right corner of the desired Channel.
2. Select "Edit" from the dropdown menu.
3. Edit any section:
Title
Description
Color
Visibility
4. Click "Update" to finalize your changes.
Add a Guidde or Playlist to a Channel
1. Find the guidde or playlist you wish to share.
2. Click the three-dot menu on its top right and select "Add to Channel".
3. In the menu, check the box next to the relevant channel. Or, create a new channel by clicking "Create a new Channel" at the bottom left of the list.
4. Click "Save" to finalize and publish your channel.
5. To place your guidde in a specific folder within a channel, or create a new folder for it, use the sidebar on the right in the Add to Channel menu. From here, you can:
Open existing folders within this channel.
Create a new folder within this channel.
6. Click Save to add your guidde to the selected Channel and Folder.
Note: A video or playlist can only exist in one folder at a time within a Channel.
Add Multiple Guiddes/Playlists to a Channel
Note: Bulk sharing is currently available just for guiddes and playlists you own.
1. Navigate to "My Guiddes".
2. Select a few guiddes by checking the box on the upper left side of their thumbnail.
3. Click "Share to Channel" at the top.
4. Select the appropriate Channel by checking the corresponding checkboxes.
5. Click "Save".
Your Channel is Ready for Collaboration!
You’re now ready to create and manage channels, organize guiddes, and collaborate efficiently with your viewers. With Channels, your Guidde workspace stays organized, accessible, and tailored to how your teams work.