To access Account Settings, click on your avatar at the bottom left corner of the dashboard.
Available on all plans:
Change your account name
Select default Spaces for new members
Available on Business and Enterprise plans:
Set default content privacy
Control who can join your account with Privacy settings
Review and change your payment method
Add/change billing email address
View and manage your subscription plan
Export users list to CSV file
Set your secondary language preferences.
How to switch between accounts
If you belong to multiple workspaces (accounts) within Guidde, you have the ability to 'Switch' between them using the left-side panel on your dashboard.
How to delete my account?
Account deletion does not cancel your active subscription.
To stop further renewals, please cancel your subscription in settings.
To initiate the removal of all your data from Guidde systems, please notify the Guidde Support team, and we will handle your request within a 48-hour timeframe.
What happens to my content when account is deleted?
Upon submitting an account deletion request, all of your content will be thoroughly removed from Guidde.
To safeguard your videos before proceeding with the deletion, kindly utilize any of the export options available.