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Content Management for Guidde Broadcast

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Overview

Content Management in Guidde Broadcast allows you to organize, categorize, and control how your video content is distributed to employees and customers. This functionality enables you to efficiently curate and broadcast content for your team by applying filters, customizing display options, and defining where content should be displayed.

Note: The Broadcast page is only visible to admins and content managers who have been granted access to the Broadcast feature.

Content management architecture

Guidde enables content manager and administrators to curate personalized content for each team members using a recommendation engine that fuses:

  1. Applications - current tool that a team member is using - e.g Salesforce, ServiceNow, Workday, Netsuite, SAP

  2. Page location - specific page within the application - e.g Salesforce/Dashboards

  3. Space(s) - the set of content that a particular user is a member of which can be assigned by team, geographic location, interests, etc.

By combining these elements together, content managers can create granular personalization of content, for different team members, even when they are using the same applications. For example, a CRM application such as Salesforce or Microsoft Dynamics may be accessed by sales, marketing, customer success and finance teams, but each will want to see different content related to their specific role.


By leveraging spaces, a content administrator can build a dedicated space named "Sales Broadcast" for the sales team while the marketing team will utilize the "Marketing Broadcast Space" - each displaying different content based on space membership when that individual navigates to a specific application:

Support team content displayed in Broadcast over the Salesforce app

Accessing the Broadcast Content Management

  • Log in to your Guidde account

  • Navigate to the Broadcast section from the left sidebar menu

  • The Broadcast dashboard will display your content library with management options

For configuring content management in your Broadcast SDK deployment you may access the table through the integrations page

Key Features

1. Content Organization

The Broadcast dashboard provides several ways to organize and filter your content:

Applications

Applications represent the software platforms your videos are associated with. You can:

  • Add application tags to each video

  • Filter your content library by specific applications

  • Search for available applications in the dropdown menu

  • Add applications manually if they don't appear in the dropdown list

Users will see categories for the applications you've defined when they're reviewing broadcasts.

Categories

Categories help organize your videos by topic or purpose. When users search for a video, it may appear under one or more categories based on your settings.

You can decide under which categories videos will be shown, helping users find relevant content more efficiently.

Note: Categories are one of the editable fields you can modify directly from the table.

Spaces

Spaces allow you to group related content together based on team, location, roles, etc. You can assign Guiddes to specific spaces to create curated collections for different teams or purposes.

Where to Play

Define where your broadcast content will be displayed. You can enter page URLs where your content should be accessible - the recommendation engine will then promote videos assigned to these URLs, when a user is browsing on those specific pages.

To add URLs:

  1. Click on the URLs icon in the appropriate row

  2. Enter the URLs in the provided field (you can add multiple URLs)

  3. Click "Approve" to save your changes


You can read more about the best ways to use the Where to Play Parameter and best practices in URL provisioning in the following article.

2. Table Features and Customization

The Broadcast content table offers display customization with the following features:

Default Table Columns

  • Multi-select checkbox (for bulk actions)

  • Video/Playlist title and thumbnail

  • Applications

  • Categories

  • Where to play (URLs)

Additional Available Columns

  • Spaces

  • Creator

  • Duration

  • Last modified

  • Number of views

Table Management Features

  • Sort by any column

  • Pagination for large content libraries

  • Column width adjustment (drag to resize)

  • Inline editing of fields

  • Bulk editing when selecting multiple rows

Customizing Table View

You can customize which columns appear in your Broadcast content table:

  1. Click the "Customize Table Columns" pencil icon on the top right hand side

  2. Check/uncheck columns you want to display

  3. Click "Save changes" to apply your customization

3. Search and Filtering

The Broadcast content management system includes powerful search and filtering capabilities:

Global Search

  • Use the search bar at the top to find videos by title or content

Advanced Filtering

Use the dropdown filters to narrow down content by:

  • Applications

  • Categories

  • Spaces

  • Where to play (URLs)

  • Creators

These filters can be used individually or combined for more precise content discovery. The dropdown filters include search functionality with auto-complete to help you quickly find what you need.

Managing Your Content

Adding Content to Broadcast

The Broadcast feature displays content from connected Spaces in your Guidde library. Each item in your Broadcast library includes:

  • Thumbnail image

  • Title

  • Associated applications

  • Categories

  • Where it's displayed (Cloud Broadcast or specific URLs)

The system shows both individual videos and playlists from your broadcast Spaces.

Content Selection and Bulk Actions

You can select multiple items in your content library by checking the boxes next to each item. This enables bulk editing capabilities that allow you to:

  • Apply the same categories to multiple videos simultaneously

  • Assign multiple videos to the same spaces

  • Set the same deployment locations for multiple videos

  • Update applications for multiple videos at once

This feature is particularly useful when organizing large content libraries or when applying consistent categorization across multiple videos.

Best Practices

  1. Consistent Categorization: Create a clear taxonomy for your categories and applications to maintain consistency

  2. Targeted Distribution: Use the "Where to play" feature to ensure videos appear only where they are relevant

  3. Regular Maintenance: Periodically review your content organization to ensure it remains relevant and effective

  4. Customized Views: Adjust table columns based on your team's needs to focus on the most important information

Related Features

  • Insights: Track engagement metrics for your broadcast content

  • Activity Feed: Monitor recent changes and updates to your content

  • Brand Kit: Ensure your broadcast content adheres to your organization's branding guidelines

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