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I receive a message that the page is not supported by the browser
I receive a message that the page is not supported by the browser

In this article, we will explain how to resolve an issue where when you receive a "not supported" message on guidde

Updated over a week ago

If you're using guidde for capturing a video and you receive the following message:

  1. Check that you are starting the recording on a valid website and not an empty browser tab or a localhost URL.

  2. Make sure the guidde extension has site access "on all sites":

Having trouble resolving the issue? Contact our team for assistance!

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