Copy the Embed Link From Guidde
1. From the Guidde view page, click Share at the top right.
You can also open the Share menu from the homepage by clicking the three-dot menu on the top right of your guide.
2. In the Share modal, click Embed in the top bar.
3. Select the embed option - video.
Note: Intercom supports video embeds only. If you’d like to add the article content, export it separately as HTML, learn more here.
You can play your video in preview, to make sure you're all set.
4. Click the copy link icon at the bottom of the modal. The embed link is copied to your clipboard.
Paste the Embed Link in Intercom
5. Open your Intercom Knowledge Base article.
6. In the article toolbar, click Embed video.
7. Paste the embed link into the input field and press Enter.
Your Guidde video is Embedded in Intercom!
8. Your article will now display the Guidde video, which can be played directly on the page.
Note: The embedded video will appear minimized while you are editing the Intercom article, but it will expand to match the width of the page once published and in view-mode.
Future updates to the original guidde will be reflected wherever this link is embedded, no extra editing needed.
That’s it! Now you know how to embed Guidde videos into your Intercom articles, making your content more engaging and always up to date.