Embed: Copy the Embed Link From Guidde
1. From the Guidde view page, click Share at the top right.
You can also open the Share menu from the homepage by clicking the three-dot menu on the top right of your guide.
2. In the Share modal, click Embed in the top bar.
3. Select the embed option - video.
Note: Intercom supports video embeds only. If you’d like to add the article content, export it separately as HTML, learn more here.
You can play your video in preview, to make sure you're all set.
4. Click the copy link icon at the bottom of the modal. The embed link is copied to your clipboard.
Paste the Embed Link in Intercom
5. Open your Intercom Knowledge Base article.
6. In the article toolbar, click Embed video.
7. Paste the embed link into the input field and press Enter.
Your Guidde video is Embedded in Intercom!
8. Your article will now display the Guidde video, which can be played directly on the page.
Note: The embedded video will appear minimized while you are editing the Intercom article, but it will expand to match the width of the page once published and in view-mode.
Future updates to the original guidde will be reflected wherever this link is embedded, no extra editing needed.
Export Guiddes to Intercom: Paste HTML
Export via Copy is available on: Free, Pro, Business and Enterprise plans.
Not accessible: During the free trial period or when a video is in Draft status.
Note: Exported Guidde documents can be edited within their hosting platforms, but they are not live embeds. Any changes you make in Guidde will not automatically update the exported content.
1. To export your guidde to Intercom, open the Share modal. You can do that:
In the video's view page: Click "Share" on the upper right of your screen.
From Guidde’s homepage, click the 3-dot menu at the top right of your video and select "Share" from the opened menu.
2. When the Share modal opens, click "Export" in the top-right corner.
3. Scroll the menu and Click the copy icon next to HTML.
4. Navigate to your Intercom article.
5. Paste the previously copied HTML into your Intercom page.
Once published, your article will show: A playable video link, a thumbnail image preview, and a step-by-step article.
That’s it! Now you know how to embed and export Guiddes into your Intercom articles, making your content engaging and always up to date.