After making a video or playlist public (as described in this article), you can generate a unique link to share it with anyone online and monitor the viewers for specific purposes.
There are two main ways to create a tracking link:
for a specific platform;
for advanced tracking on any platform.
Tracking link for a specific platform
Supported platforms: Freshchat, Zendesk, ServiceNow, Planhat, Intercom, Hubspot, Salesforce, Outreach.
To share tracking links for specific platforms and monitor your audience's activity:
Click the 3-dots menu inside the video you want to share.
Click "Share"
Select the "Track" tab
Select the relevant platform and a suitable tracking link will be copied into your clipboard.
Advanced tracking on any platform
To create a trackable link for the audience with a specific domain:
Click the 3-dots menu inside the video you want to share.
Click "Share"
Select the "Track" tab
Select "Advanced Tracking"
Type in a company name and email domain.
Click "Add Link"
Click on the link icon to get the shareable link or the GIF icon to get a sharable GIF
When the video is shared via a tracking link with external users, and you've added a company name and domain via 'Advanced Tracking' button, then you'll see [Anonymous +domain] in your Activity Feed.
