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Unable to Record on Mac Using Chrome
Unable to Record on Mac Using Chrome

A generic screen recording error on Mac using Chrome

Updated over a week ago

If the following 3 conditions applies:

  1. You are using a Mac.

  2. You are using Chrome.

  3. You are unable to record (either web app or extension) and are either getting an error that "screen recording was cancelled" or no message at all.

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Screen recording was cancelled message

Please follow these steps to resolve:

  1. On your Mac go to Settings β†’ Security & privacy β†’ Screen Sharing.

  2. Check off the Google Chrome box and then check it back on.

  3. Relaunch Chrome (it will ask to as well).

Recording should now work.

Mac Security Settings for Screen Recording

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