If the following 3 conditions applies:
You are using a Mac.
You are using Chrome.
You are unable to record (either web app or extension) and are either getting an error that "screen recording was cancelled" or no message at all.
β
Please follow these steps to resolve:
On your Mac go to Settings β Security & privacy β Screen Sharing.
Check off the Google Chrome box and then check it back on.
Relaunch Chrome (it will ask to as well).
Recording should now work.