Overview
Guidde's browser extension enables employees to create and view know-how directly inside the browser over any work tool or application.
Guidde's extension can be deployed on the employees' browsers, allowing them to learn in the flow of work using contextual byte sized video first content. The Guidde extension analyzes user context to recommend and deliver the right content at the right time to the right employee.
The entire analysis is performed locally on the client-side.
Why do you need it?
The extension allows employees to learn in the flow of work and assimilate knowledge directly in their work tools.
It helps employees adopt new software, AI workflows and procedures in the moment of need
The Broadcast extension is the most powerful way to unlock AI adoption for organization.
Broadcast Troubleshooting Panel
The Broadcast Troubleshooting Panel is available to all users with Broadcast enabled in the extension. This feature helps you quickly identify and report issues.
Right-click the Guidde extension in your browser.
Select Troubleshoot Broadcast from the menu.
With this panel, troubleshooting Broadcast is faster and simpler—no extra steps or separate reporting tools required.
Frequently Asked Questions
Does the extension support multiple emails for the same user?
No. Every employee must login with their own email so that content recommendations and visibility of content sets can be tailored directly for them, as well as allowing administrators to gain insights into Broadcast consumption behavior.
Why when testing the extension I have a login window before activating the extension?
That’s the expected behavior. When the browser extension is installed and it doesn’t know who the user is, it asks the user to log in.
Does the Guidde extension have any effect on the browser performance?
No, the browser extension doesn't slow down browser speeds or affect performance in any way.
Why doesn't Guidde's extension icon automatically appear in my browser after installation?
Chrome, Edge, and Firefox browsers store your installed extensions under the puzzle piece icon in your browser. After clicking on the puzzle piece icon, you can pin Guidde's browser extension to your browser.
If my org uses a managed version of Chrome, how can I automatically pin Guidde's browser extension in my users' browsers when deploying it across my org?
If you want the extension icon to automatically appear in your users' browsers after deploying the extension, you can follow these instructions - https://support.google.com/chrome/a/answer/6306504?hl=en
See the following "how-to" articles to deploy the Guidde extension by IT: